General Contracting Conditions

The purpose of this document is to regulate the General Conditions of Contract of the online booking services between INES ROUÑADA MENDEZ -from here, Casa A Laxe- (contact information indicated in the Legal Notice of this website) and its clients, as well as the establishment rules.

You, as a customer, declare that you are of legal age and / or have sufficient legal capacity and capacity to enter into such contracts and accept, fully and without reservation, the validity of each and every one of the general contract clauses They are listed below:

1. Online booking

1.1. Previous reservation procedure

The reservation of a room or the entire house in Casa A Laxe implies the full and unreserved acceptance of these general contracting conditions, in Spanish, included in the latest updated version.

To proceed with the reservation, we will answer you at the following telephone numbers (+34) 645894024 and (+34) 695366501, or at the email info@casaalaxe.com and we will answer any questions or queries that you wish to make.

1.2. Confirmation of the contract

At the end of the booking process, you will receive a reservation confirmation email with all the details of the booking: reservation number, amount, date and time of the reservation, name and surname of the client, place, date and time of delivery, and breakdown of the amount. Please print it and save it for your reference.

1.3. Cancellation policy

To notify the total or partial cancellation of a lodging reservation, or to change or cancel an appointment for a treatment, it will be essential to contact our staff directly at the telephone numbers or e-mail indicated above.

2. Rates

The prices shown on the website include VAT or other equivalent indirect tax, as well as management and processing fees. The rates vary depending on the season of the year, the duration of the stay and the services contracted as provided.

Find out about other special discounts according to seasonal offers and promotions.

3. Use of services

The user undertakes to use the services in a manner consistent with the Law, morality, good customs and public order, as well as with the provisions of these General Conditions of contract respecting the rights and / or interests of third parties, of any can damage the services of Casa A Laxe and / or its image. Casa A Laxe may, for greater flexibility and for the benefit of users, unilaterally modify, at any time and without prior notice, the services provided, or the conditions of operation, techniques and use of the services.

4. Customer rights

For any question, suggestion or complaint, you can contact the person in charge of Casa A Laxe or use the email info@casaalaxe.com. In addition, we inform you that you have the right to withdraw from your reservation as indicated above provided that the stay had not yet been enjoyed. Within the expected period, if you are not satisfied, you can request a refund of the amount paid.

In relation to the form of dispute resolution, Casa A Laxe and the user, expressly waiving any other jurisdiction, submit to the courts and tribunals of A Coruña unless otherwise specified by law.